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PRIVACY POLICY

Effective Date: September 4, 2026

Great Blue Fiber (“Great Blue Fiber,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit www.greatbluefiber.com, purchase artwork, request a custom commission, register for a workshop, join our mailing list, or otherwise communicate with us.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name, email address, telephone number, billing address, and shipping address

  • Information submitted through contact, inquiry, commission, or workshop-registration forms

  • Order information, purchase history, and transaction details

  • Custom commission preferences, measurements, photographs, inspiration images, or other project information you choose to provide

  • Reviews, feedback, messages, and other communications

  • Email-marketing preferences

When you make a purchase, payment information is processed securely by Wix Payments or another third-party payment processor. Great Blue Fiber does not directly store your complete credit or debit card number.

Our website may also automatically collect certain technical information, including your IP address, browser type, device information, referring website, pages viewed, and the dates and times you access the website.

How We Use Your Information

We may use collected information to:

  • Process and fulfill purchases

  • Ship orders and provide order updates

  • Respond to questions and inquiries

  • Discuss, create, and complete custom commissions

  • Register participants and communicate about workshops

  • Provide customer service

  • Send newsletters, promotions, or studio updates when you have chosen to receive them

  • Maintain business, accounting, and transaction records

  • Improve our website, services, artwork, and customer experience

  • Detect fraudulent activity and protect the security of our website

  • Comply with applicable legal, tax, and regulatory obligations

Wix and Third-Party Service Providers

This website is hosted through Wix.com. Wix provides the online platform that allows Great Blue Fiber to display and sell products, accept inquiries, and offer services.

Information may be stored through Wix’s databases, applications, and data-storage systems. Wix and its service providers may process or store information in the United States or other countries.

We may share information with trusted third-party providers only when reasonably necessary to operate our business. These providers may include:

  • Website-hosting and e-commerce platforms

  • Payment processors

  • Shipping and delivery companies

  • Email-marketing providers

  • Scheduling and workshop-registration services

  • Analytics and website-performance providers

  • Accounting, legal, and professional service providers

These third parties maintain their own privacy policies and are responsible for their individual data-handling practices.

We may also disclose information when required by law, to respond to a valid legal request, to protect our rights or the safety of others, or in connection with a sale, transfer, or reorganization of the business.

Great Blue Fiber does not sell or rent customers’ personal information.

Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small files stored on your device that help the website operate properly, remember preferences, understand how visitors use the website, and improve the browsing and shopping experience.

Cookies used on this website may include:

  • Essential cookies: Necessary for website security, shopping-cart functions, checkout, and other basic features

  • Functional cookies: Used to remember selections and preferences

  • Analytics cookies: Used to understand website traffic and visitor activity

  • Marketing cookies: Used to measure advertising or provide relevant promotional content, when applicable

Some cookies may be placed by Wix or by third-party services integrated with the website. You can manage eligible cookie preferences through the website’s cookie banner or adjust your browser settings. Disabling certain cookies may affect how some parts of the website function.

Email Communications

If you subscribe to our mailing list, we may send you information about available artwork, workshops, studio news, events, and special offers.

You may unsubscribe from marketing emails at any time by selecting the Unsubscribe link included in the email or by contacting us. Unsubscribing from marketing messages will not prevent us from sending necessary transactional communications, such as order confirmations, shipping notices, workshop details, or responses to your inquiries.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain required business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Data Security

We take reasonable administrative and technical measures to protect the information entrusted to us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also withdraw consent for certain uses of your information or opt out of marketing communications.

To submit a privacy request, contact us using the email address below. We may need to verify your identity before completing a request. Certain information may be retained when required for legal, tax, fraud-prevention, or legitimate business purposes.

Children’s Privacy

This website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

A parent or legal guardian should complete purchases, commission inquiries, and workshop registrations on behalf of a minor.

Links to Other Websites

Our website may contain links to social-media platforms or other third-party websites. Great Blue Fiber is not responsible for the privacy, security, content, or practices of websites we do not own or control. We encourage visitors to review the privacy policies of those services.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal obligations. Updates become effective when posted on this page. The effective date shown at the top will be revised when changes are made.

Contact Us

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of your personal information, please contact:

Great Blue Fiber
Queenstown, Maryland, United States
Email: greatbluefiber@gmail.com
Website: www.greatbluefiber.com

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